Effective Date: July 2025
Welcome to HS Collective!
We’re proud to offer beautifully designed digital party kits, printable holiday guides, and e-books to help you celebrate life’s moments with ease and style.
Because our products are delivered digitally and instantly, please take a moment to read our refund policy before placing your order.
📌 All Sales Are Final
Due to the instant digital nature of our products, all purchases are non-refundable and non-returnable. Once a digital file is sent or downloaded, we cannot issue a refund or accept a return.
We recommend carefully reviewing the product description, images, and file formats before purchasing.
💬 What If Something Goes Wrong?
While refunds are generally not offered, we’re committed to customer satisfaction. We’ll gladly assist you if:
You received the wrong item by mistake.
You accidentally purchased the same product more than once.
You’re having technical issues accessing your files (corrupt link, download error, etc.).
Just reach out to us at [email protected] within 7 days of your purchase. Please include your order number and a description of the issue so we can resolve it quickly.
🚫 What We Cannot Refund
We’re unable to offer refunds in the following cases:
You changed your mind after purchasing.
You expected a physical item.
You cannot access the product due to device or software limitations.
You didn’t read the full product description or misunderstood its use.
💌 Still Have Questions?
We’re always here to help!
If you’re unsure about a product or need assistance, please contact us at [email protected] before placing your order.
Thank you for choosing HS Collective — we hope our digital designs make your events and holidays extra special.
